Modernizing the IT Back Office: From Legacy to Future-Ready

Organizations that are looking to the future are increasingly moving away from the traditional way of doing things, especially for the IT back office. Instead, they are moving towards a model where people can solve problems themselves, do repetitive tasks, and with the help of automation.

Businesses are under pressure to automate more processes and functions at scale. This shift is being driven by several factors, including the ever-increasing pace of business, the need for greater efficiency and agility, and the desire to provide a better user experience.

Hence, the need to modernize the IT back office to help companies keep up with the digital transformation.

There is still a lot of repeatable work being done by people in established organizations, like administration, monitoring reviews, and responding to tickets, among other tasks. Over the last decade, vendors have demonstrated how automating processes can help increase efficiency, which also frees skilled tech talent for higher value-added projects.

Why Standardize And Automate Processes?

Any business, no matter its size, needs to have efficient systems and processes in place in order to be successful.

In the past, businesses have relied on manual processes, which are time-consuming, error-prone, and difficult to scale as the business grows. Standardizing and automating business processes is essential for any business that wants to stay competitive. By automating repetitive tasks, companies can free employees to focus on more value-added activities.

In addition, standardizing processes allows businesses to track and measure performance, identify bottlenecks, and make necessary improvements. Moreover, automated processes are easier to replicate across multiple locations, which is essential for businesses with multiple branches.

Standardizing your processes can also help to increase scalability. That’s because when everything is operating in the same way, it’s much easier to add new components or make changes to existing ones. It can be a significant advantage as your business grows and changes over time.

The Future Is All About Automation & Standardization

IT organizations no longer manage infrastructure; instead, they develop code that works infrastructure, a strategy that can improve scalability, efficiency, and consistency.

Modern IT organizations manage software code in development, maintenance, operations, and security. A single code is easier to manage than an extensive range of manual process-configured solutions. Infrastructure-as-code enables us, for instance, to apply the agility of software development to infrastructure management.

Time is money. That’s why more and more companies are turning to automation to speed up their processes and stay ahead of the competition.

When you do the same task more than 3x, it’s a good sign that it’s time to automate it! There are many ways one can do this, and Zapier is a good way to start. It is a tool that allows you to automate repetitive tasks.

But why should you consider tools like Zapier? For starters, automating tasks helps you save time. For example, if you always forget to send out a weekly email newsletter, you can use Zapier to send it out for you automatically. Other than that, the tool is easy to use, and there are many ways you can use it to automate your workflows.

Automation Helps Your Bottom Line

It is a common misconception that one must strive for perfection to succeed. However, this is not the case. In many situations, it is better to get 80% of the job done than 0% of the job done. It is because progress is often more important than perfection. By starting and making some progress, you are much more likely to achieve your ultimate goal than if you never begin.

Every hour you spend working on an internal task is an hour that you can’t bill to a client. As a result, it’s essential to be efficient with your time and prioritize tasks that will significantly impact your bottom line. By being mindful of how you’re using your time, you can minimize the time spent on non-revenue-generating activities and maximize your profitability.

Pivoting The Way To IT Automation Success And Speedy Innovation

In an era of digital transformation, businesses must move quickly to adopt new technologies or risk being left behind. Unfortunately, many organizations find themselves stuck in a rut, unable to keep up with the pace of change. IT automation can help break this cycle by speeding up innovation and reducing costs.

By automating routine tasks, IT professionals can free up time to focus on more strategic projects. This can help reduce the time it takes to market new products and services. In addition, automated processes are often more accurate and reliable than manual ones, which can help improve quality and reduce support costs.

Fortunately, there are a few key things you can do to make sure your IT automation initiative is successful. First, start by identifying the tasks that would benefit most from automation. These are usually tasks that are repetitive and prone to errors.

Once you’ve identified these tasks, create a plan for automating them. This plan should include technical details of the automation and how you will test and validate it.

Finally, ensure you have the right team to execute your plan! If you’re ready to automate your IT back office, Kadeo can be the right partner by your side. Contact us today to see how we can help your business achieve its goals!